Real humans, real replies

Talk to the team behind Loans NG.

Whether you’re mid-application, sorting out a privacy request, or trying to figure out whether the app is right for your situation — write us. We answer every message ourselves, usually within one or two business days.

Hours · Mon–Fri, 9am–6pm CT

Email

support@shortloansng.com

For privacy or “Do Not Sell” requests, please put the request type in the subject line.

Mailing address

SHORT LOANS NG LLC
301 Westwood Ave
Columbia, MO 65203-2869

Send a message

All four fields are required. Anything you write here is used only to reply to your question — it does not enter the marketing or lead-generation flow described in our data handling policy.

Tell us what’s going on, and the best way to reach you.

By sending this form you agree to receive a response at the email or phone you provided. This is a transactional reply only — separate from any marketing consent. To stop transactional follow-ups, simply ask us to close the ticket.

Common reasons people write

If your situation matches one of these, the right place to start is sometimes faster than the form.

  • Privacy request Email support@shortloansng.com with the subject line Privacy Request. Tell us what you want — copy of data, correction, deletion, opt-out — and your state of residence.
  • Do not sell Email the same address with the subject Do Not Sell My Information. We process opt-outs within 15 business days.
  • Lender issue If your concern is about a specific loan offer or repayment, the lender is your first stop — they hold the agreement. We are happy to help you find their support contact.
  • App bug Tell us your iOS version, device model, and a sentence about what happened. A screenshot helps.